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This Agraga terms of service contains the terms and conditions that govern your access to and use of
the Platform (as defined in the Privacy Policy) and is an agreement between Virya Logistics Technologies
Private Limited (“Agraga, we, our, us”) and you or the entity you represent (“you” or “your”).
This Terms of Servicetakes effect when you access the Platform. These terms and conditions are an
electronic record in terms of Information Technology Act, 2000 (“IT Act”) and rules made thereunder
as applicable and the provisions pertaining to electronic records in various statutes as amended from
time to time. If you do not agree to any of the terms and conditions mentioned in this Terms of Service,
please do not use or access our Platform.
You represent and warrant to us that you are competent and possess the legal capacity to enter into a
contract i.e. you have attained the age of majority. If you are a minor, you may use the Platform only
under the supervision of a guardian, a parent or a legal guardian who agrees to be bound by the terms
and conditions hereunder.
You agree that as a visitor to the Platform, you will be governed by the terms and conditions contained
in this Terms of Service along with the Privacy Policy, and any modifications or amendments made
For the purposes of this Terms of Service and the Privacy Policy, Applicable Law” shall mean any
Indian statute, law, enactment, regulation, ordinance, policy, treaty, rule, judgment, notification,
directive, guideline, requirement, rule of common law, order, decree, bye-law, permits, licenses,
approvals, consents, authorizations, government approvals, or any restriction or condition, or any
similar form of decision of, or determination, application or execution by, or interpretation or
pronouncement having the force of law of, any government authority having jurisdiction over the
matter in question.
Use of the Platform
You may access the Platform, service or its features in accordance with the terms and conditions
mentioned under this Terms of Service. You expressly acknowledge that you shall comply with this
Terms of Service and all laws, rules and regulations applicable to your use of the Platform.
You shall not use the Platform for any purpose(s) that is unlawful or prohibited by this Terms of
Service. You shall not use the Platform in any manner that could damage, disable, overburden, or
impair any of our servers, or the network(s) connected to any of our servers, or interfere with any other
party’s use and enjoyment of any services associated with the Platform.
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You undertake and warrant that any information provided by you to Agraga is true, correct, and
accurate. In case you provide us with wrong information, we reserve the right to indefinitely suspend,
terminate or block access to your account from the Platform immediately without prejudice to any of
the terms provided under this Terms of Service. You further acknowledge that you shall indemnify
Agraga against any such loss, damage, consequences, which may be faced by Agraga due to such breach.
Account and Registration
[ You need your Email, Full Name, Phone Number, country, and GST for the registration]
You acknowledge that Agraga retains the right to amend or modify this Terms of Service at its sole
discretion, without any prior intimation to you, and you expressly agree that any such amendments or
modifications shall come into effect immediately and shall be binding on you. Please check our Terms
of Service periodically for changes.
You expressly agree that you shall not use the Platform for any purposes that are unlawful, harassing,
abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable. You shall also not solicit
others to use the Platform for any purposes that are unlawful, harassing, abusive, threatening, harmful,
vulgar, obscene, or otherwise objectionable. You further expressly agree that you shall not attempt to
gain unauthorized access to the Platform or any of its parts or features therein, through hacking,
password mining or any other means. You shall not obtain or attempt to obtain any information
through any means not intentionally made available through the Platform.
Intellectual Property Rights
The rights, titles, interests, and intellectual property rights in and to copyrights, trademarks, trade
names, service marks, designs, know-how, trade secrets, goodwill, text, images, illustrations, icons,
services offered, technology including software, content and other materials, which appear on this
Platform shall be exclusively owned and reserved by Agraga, its affiliates and licensors (“Intellectual
Access to this Platform does not confer and shall not be considered as conferring upon the license to
use any of Agraga’s Intellectual Property.
You shall use the Platform only in the manner as provided for in this Terms of Service. Any use of this
Platform and/or Intellectual Property, including copying or storing it in whole or in part, other than
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for your own personal, non-commercial use is prohibited without the permission of Agraga. You may
not modify, distribute, or re-post any of the Intellectual Property in any manner.
You expressly agree to defend, indemnify, and hold harmless Agraga, its affiliates and its respective
employees, officers, directors, and representatives from and against any losses, claims liabilities,
damages, costs and expenses including attorney’s fees arising out of or relating to any third-party claims
1. Your usage of the Platform and any of its features;
2. Breach of any of the Terms of Service mentioned herein;
3. Violation of any Applicable Law by you;
Limitation of Liability
You expressly acknowledge that Agraga and its affiliates shall not be liable to the user for any direct,
indirect, incidental, special, consequential, or exemplary damages (including damages for loss of
profits, revenues, customers, opportunities, goodwill, use of data).
You further acknowledge that Agraga and its affiliates shall not be liable for any compensation,
reimbursement, or damages arising out of or in connection with:
1. your use or inability to use the Platform;
2. any content posted, transmitted, exchanged or received by or on behalf of any user or other
person on or through the Platform; or
3. any unauthorized access to or alteration of your transmissions of Information.
1. Force Majeure: Agraga and its affiliates shall not be liable for any failure or delay to perform any
obligations under this Terms of Service where the delay or failure results from any cause beyond
our reasonable control, including acts of God, labour disputes or other industrial disturbances,
acts or orders of government, acts of terrorism, embargoes, riots or war.
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2. Governing Law: This Terms of Service, and any dispute or claim arising out of these Terms of
Service and/or services provided by us shall be governed by laws of India.
Grievance Redressal
You may submit any grievance with respect to the Platform or our services, including with respect to
any abuse on the Platform, or any discrepancies or grievances with respect to access or usage of the
Platform in violation of these Terms of Service by any person, to the grievance officer at the following
[Anoop Raghavan - anoop.raghavan@agraga.com - +91 99302 80292]
If any part of this Terms of Service is declared to be invalid and/or unenforceable pursuant to applicable
law including, but not limited to, the warranty disclaimers and liability limitations set forth above,
then the invalid or unenforceable provision will be deemed to be replaced by a valid, enforceable
provision that is most similar to the intent the original provision and the remainder of the Terms of
Service shall continue to be valid and in force. Unless otherwise specified, this Terms of Service and
Privacy Policy constitute the entire agreement between you and Agraga with respect to the Platform
and it supersedes all prior or contemporaneous communications and proposals, whether electronic,
oral, or written.
Agraga’s failure or omission to act with respect to any breach committed by you or others does not
waive its right to act with respect to any subsequent breach. You understand that the use of this
Platform and the Terms of Service contained herein do not create any agency, affiliation, or any form
of a joint venture between you and Agraga as creating any agency, partnership, affiliation, joint
venture, or other forms of joint enterprise between us.